Great customer service from start to finish. I was in and out within after an hour.

Staff is very professional and courteous We appreciate David Bowles, he goes over and beyond.

I live out of town so I waited.Everything was Completed in a timely manner. They notified Me of the need for front end alignment. This was completed also.Thank you. Fred Baker

Very professional and let the customer know exactly what is going on with the vehicle. In my case (difficulty walking) was extremely helpful!

Toyota Rock Hill does all the maintenance on my Tundra. Tim Fox is my service advisor and I have complete faith in him. He keeps me updated on what needs to be done and always has my truck ready when he promises.

Was a time I highly recommended them. Now they apply high pressure and misdirection to get signatures to sell my info for advertising, and voluntarily relinquish all warranty rights. The forms no longer say I reviewed the labor and parts and am satisfied. “That’s just how they print but that’s not what it means.” Really? I’m saddened.

I was happy with their internet sales manager and my sales rep. They got me the car I wanted pretty quickly. I am not at all happy with the fact that we paid the full sticker price, yet the factory installed Toyota floor mats were taken out of the car. I am not a fan of rubber all weather mats. This seams like a shady tactic. Just so they can resell the mats that I already paid for. To spend over 50k on a new car, but not get Toyota mats that were in the car from the factory seams cheap.

Good experience! Very friendly service person! Took less than an hour! Very pleased! Took time to explain charges!

Toyota Of Rock Hill is always so clean and organized. From the time you drive up to drop my car off and get a prompt greeting, to the time they alert me while in the customer lounge.

Appointments take a while but they do good work and are honest in their assessments

Excellent service department always does a great job. Never had a bad experience , I have 2 Toyota’s and I bought them there

TIM WAS GREAT TO WORK WITH AND GET US ALL TAKEN CARE OF WITH SEEKING TO HELP US MAKE THE BEST DECISIONS FOR THE CAR AND NOT SPEND WHERE WE DIDN'T NEED TO!

Excellent service very professional muy contentos con el servicio el mejor en sur y norte carolina

Good service. Good people. Good transparency and they do good work, but the prices are high

The service technician Ray was very helpful and professional . I would recommend toyota service to everyone.

The service today was excellent. I was in and out of there in about an hour.

Great customer service everyone is friendly and very professional. You are greeted when you drive up. No wait time

Check engine like came on and took to Auto Zone to have diagnostic run on it. Had to wait to schedule appointment until payday to get fixed. Checked in with Ray and explained what was going on. He advised to have dealership to do their diagnostic because those places have codes that don’t give a definitive answer to what is wrong with vehicle. And man was he correct. After overall inspection of my vehicle, I needed a lot of work done. This is first time in 6 yrs I needed work done on my Camry. The cost was more than what I had in bank. Ray told me about Sunbit and was able to get financed. Got major repairs done same day and now I don’t have to worry about my car because everything was fixed. Thanks Ray, Rock Hill Toyota maintenance team….You Rock!

Was told to wait 3 hours for safety recall. Was told 2 and a half hours into wait that they did not have the supplies and was only able to do what was not covered by Toyota care costing me $100 and the car only has 15,000 miles on it. So much for paying extra for anticipated expenses. Should have stayed with GMC

Great service, great technicians who really know what they’re doing. Only place I will take my vehicles to get alignments because they are the only people I know of who can get everything dialed in perfectly.

Tim Fox is the best in service! My long time go to guy for service!

The staff is easy to talk to. They are thorough and respond to your concerns in a timely manner.

Highly professional and friendly staff, I definitely recommend the services of Toyota of Rock Hill to everyone who, like me, enjoys the pleasure of driving a Toyota car

Dealership is clean. Could use a few more seats in the common areas for waiting customers. Time spent is usually 1 to 1.5 hours which is typical.

Excellent service! Waited for completion of servicing, which was finished on time. Friendly team. Good experience.