I had an 11:45 appointment for a recall check and at 1:35 they finally took my car in and five minutes later it was done. Ridiculous long wait when had an appointment.

Great experience purchasing a new Tundra. Jake, Isa and Quinton were very informative and easy to work with. I would recommend Toyota of Rock Hill to anyone looking to purchase a car.

Always am able to schedule my service appts quickly and they work around my schedule. Never a long wait.

Fox was Professional and informative with every detail of the service that the dealer was providing

Had my oil changed and was xxxxxthat my battery was leaking and should be changed. Also transmission needed to be serviced. If I am going to be told I need unnecessary service, I will take my business elsewhere.

Friendly, courteous employees. Oil change of 4/22/25 turned to adding 4 tires. This added more than 2 hours to my visit. Not pleased with the long wait.

Service greeter didn’t seem very friendly but technician who serviced the car was very nice and respectful. (I’m 85). Spent two hours waiting for just an oil change and battery replacement. Ugh too long.

Went in for service and the rep was very helpful to explain a recall letter, service needed, and expected cost. In and out in just under an hour!

Customer service is excellent and employees are very professional. My first service went smoothly and quickly. There were a few cars lined up, but they kept things moving.

Great customer service. Nice clean waiting room. Very professional employees. I would recommend them to friends and family.

I bought this car back in September 2024. At that time i was told by the sales rep and GM they will be looking over the entire car and doing any maintenance needed. I took it in for its first oil change today after 4000 -5k miles. Now I am being told I need $6700+ in maintenance issues addressed. I was told everything would be looked over and all fluids updated. Lost Trust in this dealership and will choose another one next time.

Booked appt with 10% discount for later appt slot. Not applied to final bill. Not line items on invoice and not explained to me by rep.

Always top notch maintenance service. Fast, efficient, knowledgeable and fair pricing. The only place I take my vehicle for service. The facility is nice while waiting great free coffee!

This is where I purchase my car. Unless I'm not able to bring my car here, this is the only dealership that i would let service my car. The service there is remarkable and you're never there longer than expected.

My service advisor Ray was great! Very knowledgeable and did exactly what he said would be done in the time frame he quoted. I would highly recommend him and the dealership. I will continue to use them. Thank you Ray and Toyota of Rock Hill!