Customer Testimonials
Love the dealership. Have been servicing my Toyota car and truck since 1998. Danny McCormick did a great job today. Found out the problem with my truck tailgate and ordered the part. Made sure I knew it would take an extra day. Serviced our Avalon today as well. Quick and professional service. Would highly recommend the service department. Thanks for keeping our vehicles in such good condition.
Service was friendly. Wait time was great. Mr. D. Bowles is a pleasure to deal with. This is my 3rd service all of which are great.
I moved to the area just over a year ago, and having to change dealerships after numerous years of dealing with one you have trusted can be very uncomfortable. I have had great experiences with this dealership. I am very comfortable with taking my vehicles to them.
I really recommend them! Their service is excellent and the employees are so friendly and eager to help you l
professional, great service
Always does a good job for me. Dependable work
Service and prompt help with my needs
I was very pleased with the service I received today. They completed what I needed done in reasonable time. I like the way they handle your vehicle. Great job!!
They made the car buying experience very quick and easy! We were very pleased with Heather our sales person and would recommend Toyota of Rock Hill to anyone looking to purchase a new or pre owned vehicle.
Quick professional service on my 2021 Toyota Tacoma. Even got a nice wash to send me down the road
Toyota of Rock-Hill has a very professional service department.I did a tire replacement on my Tacoma recently , Tim and Lauren were knowledgeable, friendly, and helpful in the process.I will be a returning customer.
Traveling from CT I needed an oil change. I scheduled an appointment over the phone and when I arrived I was greeted quickly and efficiently. Everyone was very friendly, particularly Laura who made sure my service was started promptly.
Professional & friendly! Fast service ! They worked me in the day I called for oil change 😊will always take my car for service there , Honest people
Easy to make appointments on-line. Open at 7:00 to help customers that may have a busy day. Service advisor went over pricing prior to the work and again at checkout. All work done on time as promised. Provided breakout of all items such as breaks, tire tread, etc.
100% Happy experience, as always
Professional and friendly, wait was not long , prompt at first meeting and explained the process. Did not try to over sell or push any other service
Made an appointment only a day in advance, but they got me in without a problem. In addition to the 40K service I had a question about performance. Two techs were assigned to resolve the issue to my satisfaction.
Very good work, disappointed that I didn’t get a car wash after paying $400 for services, otherwise services were completed timely and I was kept up to date on services
Danny is always courteous, helpful, and a pleasure to see. I feel more like a friend than a customer. Kudos to him and your dealership,
Visited today for 20k service on my 4Runner. Another great experience. Had one minor issue (technician recommended an alignment, but it had been done last time), and that was taken care of without any problem. I didn't get to work with Tim Evans today, but he helped me with the misunderstanding with the alignment, so he's still the best! I worked with Landon Howe today, and only have great things to say about him too. Got me in and out within the time promised and kept me informed. Thank you all for being the reason we keep coming ...
Nice people. My service rep was great. His name was Shawn. He was very professional and very efficient. Thanks
Went for my normal maintenence..20k miles. Good service dept...but this time..no mats were put in..nor a wash.. I think I got both last time. No big deal though.. Did leave smudge print on hood plus thought they would clean battery terminals...but o well.
Very good service I love it
I have been doing business at Rock Hill Toyota for several years, and I have always been pleased with everyone. I have bought two cars there without feeling pressured or uneasy. As a female senior citizen, I appreciate being shown respect and courtesy by people who have integrity and who are honest and professional. The customer service is outstanding and work done has been excellent. I have already recommended them to my family and would do so to anyone. I’d like to commend my recent service, at different times and for different reasons, given by Jason Land, Tim Fox, ...
Friendly staff and excellent service.
Highly recommend! Went for an oil change. Landen was very helpful, friendly, professional and costumer dedicated. When time for service will come again, I’ll be heading their direction.
Very fast and friendly! I Highly Recommend!
Good sales person heather worked hard to get me the deal Was disappointed that I didn’t get a spare key 400 dollars is a lot to pay when it should come with vehicle other than that was good
Excellent customer service!
Very friendly and accommodating. Great service with a smile. Gets the job done timely and accurately. Nice waiting area with vending machines if you need to use them. Nice restrooms. Happy that I changed from other Toyota to Rock Hill.
Great service and always will to give you the best deal. I’ve bought two new cars from them and they want to sell you a car and give you good money for your trade.
Courteous, customer focused service team.
Service rep. Was awesome!!!
Fast overall great experience from start to finish was less wait time than what they originally said as well couldnt have been more pleased about that
My car was completed earlier than expected with no unexpected costs.
Great service and done right on time!
The service department is fantastic. Not only do they service the car efficiently and fast, everyone is polite and kind. My car stays in great shape because of the service department.
Great Services , Friendly personnel
The staff are very friendly and polite..arrive a little early and they were very prompt and after 1 hour i was on my way ...great place
Convenience, helpful staff, knowledgeable
Amazing, honest, under an hour Service! I lease and love t!
David Bowles always provide 5 star service. He never skips the beat. I will continue going to Toyota of Rock Hill as long as David is there or until our Tacoma dies. I have a new Honda Accord that gets serviced by Honda next door to Toyota and even though my service advisor at Honda is pleasant and polite he is not at David’s level.
Great experience ….Hassle free…Andre was great….trade in was valued accurately and we were in and out in less than 90 minutes…it should be this easy everywhere.
Very friendly & helpful with anything you need.
Mr Fox was very awesome and friendly best service I have had with Toyota of Rock Hill
Unfortunately a new truck with an issue. TofRH found issue quickly and had part on order…. Unfortunately, the part that came in, for whatever reason, wasn’t right. My service tech, Ray called me to let me know, and made fixing the issue a priority. That I really appreciate.
I initially dealt with Andre on the phone but he was outta town so Willie was my contact when I physically made it to the dealership. it felt like I was meeting an old friend. every single guy and lady in that dealership was friendly and personable. Willie gave excellent service and the finance guy(sorry I can't remember your name) was very warm and quick but very thorough. rock hill Toyota compared 100% better than my previous visit to Toyota of North Charlotte. I felt disrespected and brushed off once I told them I was not paying what they ...
Scott H helped us. We would definitely recommend Rock Hill Toyota. Second car we have ought from them.
Lauren was absolutely amazing !! She was kind , and understanding. She even fixed my key for me ! Thank you so much Lauren you really made my day
David was my service advisor and he was very cordial and professional. Checking in was very simple. He explained everything that was going to happen during my visit. The short time I was there was very comfortable and I enjoyed the complimentary coffee and refreshments. Highly recommend this service department.
Fast and friendly service. As always. Thanks
Outstanding service department, Service Advisor Ray M provided excellent information and facts for quality decision making. He has a lot of car knowledge. Work done timely and exactly as quoted. Work was explained completely
Very friendly, good experience
Nice people to do business with
Excellent customer service
Couldn’t have asked for a better experience at Rock Hill Toyota than Scott, Andre and Miguel provided for us!! We love our new Durango!! Thank you guys!!!
Very quick service. Time we was gave was on time. Very friendly service department. Thanks mr fox
Vehicle service and customer service are always both top-notch at Toyota of Rock Hill. Communication about needed repairs is timely and nothing is done without getting customer consent first. Work is done on time, every time, and today it was even done well ahead of schedule. Oh, and Tim Evans is STILL THE BEST!!!
I never have to worry about my car. Rock Hill Toyota takes excellent care of me!! I absolutely love my RAV4! It’s always reliable and never fails me.
Scott Hendrix was AMAZING to work with! By far the best car buying experience!
Rock hill toyota has been very good with me. They are very personable. If I lived in SC I would buy a my next toyota from them
Friendly Atmosphere friendly service advisor. Very helpful experience …. Will do return business I also like the Rock Hill Facility… It’s clean and state of the art!
The service department was Friendly and courteous, The service Advisor Jason land was very Helpful, friendly and courteous.from the service department to the sales department I will recommend Toyota of Rockhill
Honest opinion Right price Nice people Good experience Social distancing in waiting room Sanitizer on each wall Amazing customer service Coffee machine Clean bathrooms/ rest rooms
Jerry done a great job selling me my need Toyota forerunner even came back in on his day off to help me set my phone up and show me more stuff on my new car thank you again Jerry for a great job
Service dept. worked my car in without an appointment when I needed a new battery.
Got to my appt. five minutes early but was attended to promptly. Service (including car wash) was completed in less than an hour. Dave has always handled things well!
My car buying experience was wonderful. AJ was great to work with as was the rest of the team involved in the process. I would recommend Toyota if Rock Hill to my friends.
20,000 mile service in under an hour. Can’t beat that especially when your waiting. Friendly and efficient staff. I will keep taking my vehicle here for future service work.
The service department team is top notch. From setting the appointment, drop off and pickup the entire was professional. Shaun, the service writer I dealt with stayed in touch and was prompt on delivery and pickup. Technicians completed the work and no mess any where in my truck. Perfect display of customer service.
I Came In at 8:45am, To Get My 2014 Silver Camry Serviced, They Did A Great Job, Of Changing Oil, Transmission Fluid, Checking Breaks, Checking Tires, & Doing All Wheel Alignment.
Toyota of Rock Hill always does a good job for me they take care of my car and always call and let me know when it is ready for pick up, I always go to them
Shawn in service was great! We were there for our Toyota care service and were out of there in less than an hour. He kept us informed every step of our service!
Tim Fox was very professional, helpful, and courteous. He kept me informed, suggesting what I needed, without pressuring me. I have been doing business here for years, and I have always felt everyone was honest and knowledgeable. I can trust them, and that is important!! I highly recommend Tim Fox and Toyota of Rock Hill.
The folks were fast courteous and helpful for our 5K service . Can’t believe we were in and out within an hour. Facilities were clean and well appointed.
I had a maintenance service today and was in & out in 45 min ?!?!? That never happens anywhere! I was sooo pleased . Very happy customer
Took my car there for 10k mile service finished ahead of expected time
They always take care of your car and make sure you are not overpaying. The service workers are always friendly and care about helping you out.
I was very impressed with the customer care provided by everyone I interacted with. They all were very professional and genuinely interested in providing excellent service. When Douglas told me when my truck would be ready, it was without delay. Thanks Douglas for the quality service to my truck and excellent customer care. Don
Tim was helpful and listened to me during write up for service explained everything well told me estimated time vehicle was going to be ready truck was ready to go in time expected, very satisfied with everything.
Toyota of Rock Hill was quick and efficient. Love their service. Mr. Maurice was extremely helpful and nice. I will definitely be buying all my cars from him!
They have a great selection of used RAV4 to choose from. They were very easy to work with!! Our sale consultant was great to work with. I will recommend them to another looking.
Tim diagnosis the probable cause of my Prius failing to start from my description. He was correct and was able to have a new auxiliary battery installed within a few hours.
Courteous service and professional service!
Always have great service here, on time, polite staff and usually fast service (depending on what needs done). This visit also included a car wash! I would recommend.
Dan in service was great! We were in the area on vacation & our check engine light came on. Called the service department at 7:15 am and told Dan our situation. He said to bring it in. Dropped it off and within an hour they had a diagnosis & a cost for repair. We had the car back in less than 3 hours and we’re back on our way!!! Highly recommend these guys. Great experience!
fast an professional work. everyone was very helpful and made my time comfortable.
Thank you to the dealership and Todd M. for the excellent customer service helping us find the perfect car. We especially appreciate his time showing us the details and explaining the technology and setting up our new car for us! Thanks to Ian also for his time answering finance questions. Awesome experience buying from them.
I always enjoy bringing my CH-R in for service. With friendly helpful staff. Clean waiting area and restrooms. David Boyles always keeps me updated on the service of my car throughout my wait.
Took my 2019 Tacoma in for 30,000 maintenance for scheduled service. Courteous and efficient. Reasonable price. Good estimate on time required. No surprises or push for other work. Clean waiting area with coffee
The service was friendly and professional. I received my recommended service report quickly and the details were explained. Once I responded, the work was completed soon afterward.
Great vehicles. Awesome service department.
good costumer service friendly and fast service
Worked with Felix and had great communication and transaction was easy from the first time I walked in until I picked up my truck.
Great communication dependable serviceVery attentive to customers
Dependable service. Just watch out for the over inflated prices on air filters, cabin filters and window shield wipers.
Jason was thorough and personable! He spent time talking through the issues and time tables for various items. Very thoughtful. He surprised me by jumping in to give a hand and go get my car him self when the complimentary car wash lone ranger got backed up with 8 cars and delivery of the finished cars was delayed. Great service! I like the team spirit.
Great service! Fox took very good care of me. Love this dealership. I have bought 4 cars from this dealer. Each experience has been better. I hope to buy a 5th one soon!
Friendly staff and great service!
Customer service is always great and helpful.
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