Customer Testimonials

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DealerRater Feb 10, 2025

Never had a problem with the service and they let you know if they find any thing that needs attention

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DealerRater Feb 10, 2025

I always make sure I have an appointment for what I need done and I’m usually in and out quickly

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DealerRater Feb 9, 2025

Tim Evans, Tim Fox, and Mark provided awesome customer service! Thank you For making the customers feel like family.

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DealerRater Feb 9, 2025

I have been with Toyota toyota Sis 20 fifthen, and I'm proud 👏 to be a customer

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DealerRater Feb 9, 2025

Efficient, well run dealership. Took me in on time. Texts kept me updated. Tech sent video.

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DealerRater Feb 8, 2025

Went in for my car first service. Was there under a hour. Fox( service rep) explained what service was performed etc. My overall experience with Fox was pleasant.

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DealerRater Feb 8, 2025

I call for service 1 day in the morning and was seen right away at 7 AM. I was told it was taking no longer than 10 to 15 minutes and they were true to their word.

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DealerRater Feb 8, 2025

Always courteous, quick service. Sales staff knowledgeable, and dealership has a large inventory. Been coming here for 12 years.

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DealerRater Feb 8, 2025

The service department is excellent in providing right suggestions and discuss the rate upfront. Tim took very good care of my Camry service needs Thanks for all your suggestions.

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DealerRater Feb 8, 2025

Great experience with no stress They agreed to match my offer and had my paperwork filled out before arriving. They even detailed the car and filled the tank. Bryant Thorpe our sales representative took care of everything. He even brought the paperwork to me while sitting in my car for signature. Best experience ever. Rick

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DealerRater Feb 7, 2025

Toyota of Rock Hill is seriously the best! They are honest, do quality work and I’ve never had to wait terribly long for service to be completed! I’ve been getting my car serviced there since 2019 and won’t go anywhere else!

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DealerRater Feb 7, 2025

The service was done quickly and professionally The worker was polite and knowledgeable, but the prices for the services were slightly overpriced

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DealerRater Feb 7, 2025

Friendly people. Great service! My wait time was very reasonable and I was pleased with the service.

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DealerRater Feb 6, 2025

They were very courteous and quick. Very nice friendly never had my Toyota done so fast

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DealerRater Feb 6, 2025

The coordinator was outstanding. It did a great job, telling me exactly the situation and orchestrating our repairs. I believe his name was David and should be commended for his work

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DealerRater Feb 5, 2025

5000 miles check up.Everything was done in less than a Happy with dealership next appointment 10000 miles.

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DealerRater Feb 5, 2025

Have never purchased a vehicle in Rock Hill Toyota but am extremely satisfied with the service department which I have used for many years

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DealerRater Feb 5, 2025

It was easy to schedule service and Kamran Howard was extremely professional, listened closely and thorough in the service write up.

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DealerRater Feb 5, 2025

Friendly and welcoming, always professional and always keeps the customer updated. They respect me as a longtime customer.

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DealerRater Feb 4, 2025

Quick and easy service department. Reasonable prices for a dealership. Nice staff. Nice building. The end

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DealerRater Feb 4, 2025

Very good service. I trust that they cared for my Prius while not charging me for unnecessary services.

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DealerRater Feb 4, 2025

Scheduled Service was on point. No long waiting upon arrival. Ryan Neely was very knowledgeable and clear with explanation of services and suggestions.

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DealerRater Feb 3, 2025

I think I got 8 Toyotas from this location! And I enjoy working with David Bowles handling my service visits! Great!

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DealerRater Feb 2, 2025

Extremely happy with the care and service I received for maintenance on my Toyota Camry. Tim Fox made sure to explain what was recommended, and brought me to look at my vehicle with the technician before any decisions were made. He even helped prioritize what was most urgent and what I could schedule for my next visit. I appreciate the the time he took to understand my needs and budget.

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DealerRater Feb 2, 2025

Immaculate, comfortable waiting quarters. Personnel kept me apprised of what was going on every step of the way.

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DealerRater Jan 31, 2025

Very courteous and did not have to wait. Service rep took good care of me.

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DealerRater Jan 31, 2025

Fox was knowledgeable and got my work started right away. The work was comparable to the price elsewhere and always high quality.

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DealerRater Jan 30, 2025

Tim was great. Since this was my first time at the dealership he took the time to explain how the shop worked and made sure I was comfortable with what was being proposed for my vehicle. He communicated with me very well and the truck was fixed quickly.

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DealerRater Jan 30, 2025

Jason is the best advisor. They also get your car turned around fast. I never waited more than 30 mins for the oil change to be completed.

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DealerRater Jan 29, 2025

I love that I can go to Toyota without an appointment and they will take care of me without any problems or inconvenience.

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DealerRater Jan 29, 2025

Matthew was very polite, as was the several employees that I spoke to. The service was fast and I was in and out in record time. Thanks guys. See you next time.

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DealerRater Jan 29, 2025

Great service . Highly recommend. Staff was excellent. Will be returning in the future for all my services

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DealerRater Jan 29, 2025

Everyone very friendly and helpful. Services to be done are explained in detail and time it will take by the service tech.

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DealerRater Jan 29, 2025

Very welcoming, great communication. Today was my first service experience and it was extremely smooth.

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DealerRater Jan 28, 2025

Service dept at Toyota of Rock Hill was the best I have had in a long time. Greeted with warmth, got my vehicle in and out within the quoted time frame. They were professional, courteous and efficient. Serviced my new Prius. They checked the vehicle over ... walked me out to the car, answered my questions professionally. I will definitely return to this dealership.

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DealerRater Jan 26, 2025

They did a great job keeping me well informed about what they did to my car

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DealerRater Jan 26, 2025

They tell you up front of any other issues and estimate price and time to fix

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DealerRater Jan 25, 2025

Ryan was so nice and helpful yesterday with my service appointment. He pointed me in the right direction of certain services I should consider. I also find the video of the inspection that the service techs record to update you on any other services they want you to consider. Toyota of Rock hill have always taken care of my vehicle and all the staff have been so nice! Thanks you all!

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DealerRater Jan 25, 2025

Friendly and helpful service. I would recommend this dealership for any further purchases of another vehicle.

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DealerRater Jan 25, 2025

Even with the weather delaying the part I needed, they were extremely helpful and respectful.

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DealerRater Jan 25, 2025

This was quick, easy and friendly! I got updates and got to review potential work on my phone.

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DealerRater Jan 24, 2025

I appreciate getting service so quickly. The facility is clean and the staff was professional.

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DealerRater Jan 24, 2025

The service is always great. My appointment was at 5p and I was out well before 6p. Jaron was great to work with today.

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DealerRater Jan 24, 2025

I have a customer of this dealership for nearly 20 years. Their dependability and reliability have been continual from the beginning. Today’s service event was no less well done.

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DealerRater Jan 24, 2025

Ryan took care of my appointment today and was VERY pleasant!! Very knowledgeable and informative!!

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DealerRater Jan 24, 2025

I had a great experience. Timothy Fox was kind as always and had me in and out in less than an hour. He made sure to answer all my questions and keep me updated on all of my future service needs. Always a great time at Toyota of Rock Hill.

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DealerRater Jan 24, 2025

Jason was great! Very knowledgeable regarding steps of process with detailed information. Polite, professional and on point with everything! Explain things where I could easily understand. I will bring my truck back as long as Jason is there to help!

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DealerRater Jan 23, 2025

David Bowles has been taking care of my car for years. He is very knowledgeable and always pleasant. Sometimes I have to call him from the road with a question. I always feel like I am safe in my car and I am in good hands.

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DealerRater Jan 22, 2025

Ray Mock is always great to work with. Takes care of all the families needs.

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DealerRater Jan 22, 2025

Very nice and explains everything. I did not have to wait very long and pulled up car to door because of very cold weather.

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DealerRater Jan 22, 2025

Tim was great as always getting me in an out in less than an hour. Awesome service team...

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DealerRater Jan 22, 2025

Mr Fox was very knowledgeable about my vehicle and explained everything in detail. Great work

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DealerRater Jan 21, 2025

very professional service department timely, honest & helpful Ray did a superb job keeping us informed

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DealerRater Jan 21, 2025

Very good people. Great service department. Have been going here for many years. Always kind and efficient. Thank you, Ryan Neely!

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DealerRater Jan 21, 2025

My service at Rock Hill Toyota was good today. My technician Tim do a wonderful job.

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DealerRater Jan 20, 2025

Ray was excellent to work with as always! I always appreciate Ray’s hard work and honesty! Ray provided a wonderful experience as always and I would recommend working with Ray to anyone!

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DealerRater Jan 19, 2025

Very professional and quick service. The online process was easy and the interaction during the service was timely and informational.

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DealerRater Jan 18, 2025

Service was excellent. Inspection gives me peace of mind and provides me with a good explanation of upcoming maintenance items required.

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DealerRater Jan 18, 2025

Ryan was great and very helpful. He explained the service I needed and prices and was very welcoming.

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DealerRater Jan 17, 2025

Easy to make appointment. Fast, efficient check-in. Car ready when promised. Excellent service assistant manager.

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DealerRater Jan 17, 2025

The assistant Ryan was a 5 star helpful person but the mechanic failed to do a x pattern wheel rotation and did only a front to back rotation.

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DealerRater Jan 17, 2025

Great service. Very fast. Teck was very good. Explained everything. Very clean and comfortable lounge.

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DealerRater Jan 16, 2025

Outstanding Performance from Austin Service Department top notch 1st Time Customer Austin listened and spoke clearly Sales people leaning on cars One with his arm against the window about to break it off I walked out and said, always hustling hustling hustling Nobody was hustling today just leaning on cars and truck in front of your dealership The lady that got in my truck today the Lot porter she’s cool Don’t offer BG performance upgrade for your oil and your gasoline that was a bummer I said appointment with Scott Clark Toyota Last week, but I drove away ...

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DealerRater Jan 16, 2025

I was impressed on my first walk in to Rockhill dealership a few weeks ago, clean and with a few holiday decorations without being too much. I was further impressed by the courtesy and professionalism of the associates with whom I worked to purchase my vehicle. I happily recommend Rockhill dealership.

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DealerRater Jan 15, 2025

Service was 100% professional and very knowledgeable. Master machanic that worked on truck displayed high level of confidence

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DealerRater Jan 15, 2025

Great job by the staff at the dealership and especially by Cole Jarrett in the service department

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DealerRater Jan 15, 2025

Toyota of Rock Hill always takes good care of me and my car service needs. Everyone always professional and efficient.

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DealerRater Jan 15, 2025

Highly professional, they took their time finding the issues and went above and beyond to correct the problem.

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DealerRater Jan 14, 2025

I like the video that shows and explains the repairs that are needed in detail.

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DealerRater Jan 13, 2025

Out of town and needing an oil change. Searched and found same day service. Excellent experience, fast, friendly and thorough.

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DealerRater Jan 12, 2025

I appreciated being kept informed about the condition of my car, the required and recommended repairs needed.

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DealerRater Jan 12, 2025

I was terribly impressed with Jason. He told me my truck would be ready Friday and it was. I always appreciate a man of his word

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DealerRater Jan 12, 2025

They are very easy to work with and professional even when they don’t have good news.

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DealerRater Jan 12, 2025

Very knowledgeable everyone had a great attitude ran into a couple miss haps but it was settled out great!

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DealerRater Jan 10, 2025

Great person helped me check in. Clean dealership. Good coffee. Short wait. Best experience ever.

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DealerRater Jan 10, 2025

Ryan was so polite and helpful, he also helped me and my car by changing its oil.

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DealerRater Jan 10, 2025

Promp and professional, clean building interior and good advice in terms of vehicle maintenence routine

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DealerRater Jan 10, 2025

I didn’t like how my purchase went I was very rushed along with being rushed through the finance department. And it took forever. There were a few things that had to be done on my car, which we scheduled, and then when I brought it in for the work, my salesman wasn’t there. He was delivering a car and nobody knew what needed to be done today. I took my car in for service Ryan my service tech contact was really good in accommodating the only thing is the process of getting just a plain oil change is ...

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DealerRater Jan 10, 2025

Customer service is the car service department is great. Ryan Neely answered all my questions and he was very straight forward in what services was needed to keep my vehicle maintained.

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DealerRater Jan 10, 2025

Toyota of Rock Hill is a first class runned operation. They always take good care of me when I take my Highlander in for maintenance! The staff is always so polite to deal with!

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DealerRater Jan 9, 2025

I like this dealership, its location, flexibility and turn around time at appointments. Austin is a great service advisor

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DealerRater Jan 9, 2025

The young man that assisted me was extremely nice and helpful. The service department was quick with my oil change and tire rotation.

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DealerRater Jan 9, 2025

Always great service and pricing. Always send videos and updates. Never try to sell you what you don’t need. Austin is awesome.

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DealerRater Jan 8, 2025

My first service at Toyota of Rock Hill went great. I was impressed by the service tech, Stephen C and Ryan, my service advisor. They went beyond expectations. I believe my Lexus dealer could learn a thing or two from this dealership.

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DealerRater Jan 8, 2025

Ryan was great and I appreciate his attentiveness to my service. He made sure that I was updated and he walked me to my car. Fine young man

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DealerRater Jan 8, 2025

Great staff and service writer always take care of my needs. David always takes care of me

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DealerRater Jan 8, 2025

Felix is a great salesperson. So friendly, professional, honest and a pleasure to deal with. Have purchased two Highlanders with his help. Will not hesitate to purchase another. JaRon Jacobs was our service contact. Professional, accommodating, kept us updated on service and a pleasure to deal with. Dealership was clean. Hot coffee and tea available.

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DealerRater Jan 7, 2025

Great service! I appreciate the video sent by the technician explaining my service showing the motor and underneath the car as well. Great customer service by David!!

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DealerRater Jan 4, 2025

We’ve each purchased 2 vehicles there and have been very pleased with both the sales and service departments.

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DealerRater Jan 4, 2025

Responsive dealer. Helpful to understand the need you have. Respectful of your time. Coffee is always there and good

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DealerRater Jan 4, 2025

Very friendly and professional and polite ask what I need and I told him and he got it done.

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DealerRater Jan 2, 2025

Service has always been good and employees are very friendly and efficient. Appreciate personal attention by sales staff.

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DealerRater Dec 31, 2024

Ray did a good job having my rear taillight replaced and the warrenty work completed. Excellent Good.

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DealerRater Dec 31, 2024

Friendly and professional customer service representative. On time service. All service performed satisfactory. Only one negative a few oily fingers prints on hood and drivers door. Would be a 5star rating otherwise.

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DealerRater Dec 30, 2024

Service Advisor “Cole” did a great job during my visit. Explained everything well and kept me informed of the progress.

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DealerRater Dec 29, 2024

Tim Evans was very helpful and got me the service I needed at an even better price than I expected.

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DealerRater Dec 29, 2024

The service at Toyota of Rock Hill was warm and friendly. The service was timely with intermittent updates and direct answers to questions.

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Facebook Jan 11, 2022

I really recommend them! Their service is excellent and the employees are so friendly and eager to help you l

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Facebook Jan 7, 2022

professional, great service

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Facebook Jan 5, 2022

Always does a good job for me. Dependable work


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